This Refund & Cancellation Policy explains the circumstances and process under which InvestPathshala
(“InvestPathshala”, “we”, “us”, or “our”) provides refunds for paid courses and related digital educational
services purchased through https://investpathshala.com/.
By purchasing a paid course, you acknowledge and agree to this Refund & Cancellation Policy, together with
our Terms & Conditions and Privacy Policy.
2. 7-Day Refund Period
InvestPathshala offers a 7-calendar-day refund window for eligible paid course purchases.
The 7-day period begins on the date on which the course purchase is successfully completed. A refund
request must be submitted within 7 calendar days of that purchase date.
For example, if a course is purchased on 1 September, the refund request must be submitted no later than 7
September, subject to the eligibility requirements below.
3. Eligibility for a Refund
A refund may be considered when:
• The request is submitted within the 7-day refund period.
• The purchase can be identified through the registered account email, order ID, payment ID, or other
transaction details.
• The request relates to a paid InvestPathshala course or service for which a refund is offered.
InvestPathshala may review account and course-usage information before approving a refund. This is
intended to prevent misuse of digital educational content.
4. Circumstances Where a Refund May Be Refused
To protect the educational content and prevent abuse, a refund may be refused where there is evidence of
substantial consumption or misuse of the course, including:
• Extensive use of the course or materials before requesting a refund.
• Downloading, copying, recording, reproducing, or redistributing course materials without authorization.
• Sharing account credentials or course access with another person.
• Reselling, transferring, or commercially exploiting course content.
• Fraudulent, abusive, or otherwise unauthorized use of the platform.
• A refund request submitted after the 7-day refund period.
Nothing in this section is intended to remove or restrict any refund, consumer, or other legal right that cannot
lawfully be excluded or restricted under applicable law.
5. How to Request a Refund
To request a refund, email investpathshala.in@gmail.com with the subject line “Refund Request”.
Please include:
• Your registered InvestPathshala account email.
• Your name.
• Course name.
• Date of purchase.
• Order ID, payment ID, or transaction reference, if available.
• A brief reason for the refund request.
Providing complete information helps us verify the purchase and process the request efficiently.
6. Refund Review and Decision
After receiving a refund request, InvestPathshala may verify the purchase, account information, course
access, and other relevant details.
If the request satisfies the applicable refund conditions, we will approve and initiate the refund through the
relevant payment mechanism.
If a refund request is not eligible, we will communicate the reason where appropriate. Any decision will remain
subject to applicable consumer and other mandatory legal rights.
7. Refund Method and Processing Time
Where a refund is approved, InvestPathshala will generally initiate the refund to the original payment method
used for the transaction.
Because payments are processed through Razorpay, the time taken for the amount to appear in the
customer’s bank account or payment instrument may depend on Razorpay, the relevant bank, card network,
UPI provider, or other payment intermediary. Razorpay states that normal refunds generally take
approximately 5–7 working days to reach the customer, although actual timing may vary.
InvestPathshala is not responsible for delays caused solely by a bank, card network, UPI provider, Razorpay,
or other payment intermediary after the refund has been successfully initiated.
8. Failed, Duplicate, or Incorrect Payments
If your account is debited but the course purchase is not successfully completed, or if you believe you have
been charged more than once for the same purchase, contact investpathshala.in@gmail.com with the
transaction details.
Razorpay’s customer guidance states that customers should contact the business for refund requests because
the business initiates the refund. ncitenturn0search0n
After InvestPathshala verifies the transaction, we will take appropriate action, which may include initiating a
refund for an eligible duplicate or failed transaction.
9. Partial Refunds
Unless expressly stated otherwise on a particular course or offer page, InvestPathshala’s standard policy is to
consider refunds for eligible purchases on the basis of the applicable purchase and refund terms.
Where a partial refund is appropriate or legally required, InvestPathshala may process a partial refund.
Razorpay supports both full and partial refunds for eligible captured payments.
10. Course Cancellation by InvestPathshala
If InvestPathshala cancels a paid course or becomes unable to provide the purchased service for reasons
within our control, we may provide an appropriate refund or alternative remedy, subject to the circumstances
and applicable law.
If access is temporarily interrupted because of maintenance, technical problems, security incidents, or
circumstances beyond our reasonable control, we will make reasonable efforts to restore access. Temporary
interruption does not automatically create a refund entitlement where the service remains capable of being
provided.
11. Free Quizzes, Competitions, and Prizes
Free quizzes and competitions do not involve a purchase price for participation and therefore are not subject
to this paid-course refund policy.
Prizes or gifts awarded in free quizzes are governed by the rules and conditions announced for the relevant
quiz or competition.
12. No Refund for Investment Losses
InvestPathshala provides educational content only and does not provide personalized investment advice or
guarantee investment returns.
This Refund & Cancellation Policy does not provide a refund or compensation for losses arising from
investment, trading, or other financial decisions made by a user after consuming InvestPathshala educational
content.
Financial markets involve risk, and users are responsible for their own investment and trading decisions.
13. Consumer and Legal Rights
This policy is intended to operate consistently with applicable Indian laws and regulations, including applicable
consumer-protection requirements for digital services.
Nothing in this policy is intended to exclude, waive, or restrict a consumer right or statutory remedy that cannot
legally be excluded, waived, or restricted.
14. Changes to This Policy
InvestPathshala may update this Refund & Cancellation Policy from time to time to reflect changes in our
services, refund procedures, payment systems, or applicable law. The updated policy will be published on this
page with a revised “Last Updated” date.
15. Contact Us
For refund and cancellation questions or requests, please contact:
InvestPathshala
Website: https://investpathshala.com/
Email: investpathshala.in@gmail.com
Subject: “Refund Request”
Please retain your payment/order information until your refund request has been resolved.